About MWW Account Information Customer Service Business Services Use Water Wisely
Learn About MWW, access Account Information and pay your bill online, find answers to Frequently Asked Questions and contact Customer Service. Apply for permits, find water service to a location, specs and rate information at Business Services. Use Water Wisely to control your water costs.
Milwaukee is enriched with an abundant water resource in Lake Michigan, a supply that contributes to an attractive and healthful environment and provides a reliable supply of drinking water. We use Lake Michigan water and return it to the lake. As a steward of this resource, the Milwaukee Water Works uses sustainable practices such as water supply side conservation, prevention of water loss, and energy and resource conservation.
Control Water Costs. Take action now to control your water costs before a water rate increase takes effect in 2010. Control water costs by finding and fixing household leaks. The typical person in Milwaukee uses 10 Ccf of water per quarter, or 7,480 gallons. Compare your water use each quarter by looking on your Municipal Services Bill at the number of Ccfs of water used. Or, find your account at Account Information and click on Usage History.
Find out how you can Use Water Wisely by taking control of your water costs.
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The Milwaukee Water Works has asked the Public Service Commission of Wisconsin (PSC) for a rate increase. The PSC is now determining the rates for the water service charge and the water usage charge and when they would take effect. The rates will apply to residential and business customers, and the 15 suburbs who are retail and wholesale customers of the Milwaukee Water Works.
We estimate the rate increase would raise the total water charge for a typical residential account in Milwaukee by $10.92 per billing quarter, to a total water charge per quarter of about $47.19, or about $0.52 per day. The Milwaukee average residential customer will pay $1.00 for 300 gallons of water; or, three gallons cost one cent.
Please note the rate increase affects only the water charges on the Municipal Services Bill, not the entire bill. The rate increase will not affect the City of Milwaukee Local Sewerage Charge, Stormwater Management Charge, Milwaukee Metropolitan Sewerage District (MMSD) sewer charge, Snow and Ice Removal Charge or the Solid Waste Charge. The drinking water utility uses its billing system to collect these charges and forwards the payments to other city departments and the MMSD.
With the new rate, residential customers will pay about $200 a year for water. Compare that yearly cost with the monthly cost of other services for which you pay -- telephone, cell phone, electricity, natural gas, cable TV, a yearly subscription to a daily newspaper. Milwaukee water, provided safe and fresh 24 hours a day for $200 a year, is a great value.
Of the 78 water utilities in the seven-county region of southeastern Wisconsin, Milwaukee will have the 59th least expensive water.
Read a fact sheet and find complete information on the case to date on the PSC website, http://psc.wi.gov. On the home page, find the box titled "Link Directly to a Case" and enter case number 3720-WR-107.
The PSC will hold a public hearing on the case Aug. 11 at 3:00 p.m. and 6:00 p.m. at the Zeidler Municipal Building, 841 N. Broadway, Room 102. Notice in English and Spanish
The Milwaukee Water Works has been recognized as one of only 28 major utilities nationwide that conducts extensive testing for emerging contaminants such as pharmaceuticals (Associated Press). None have been found in Milwaukee's treated drinking water. Never flush or pour unused medicine down the sink or toilet. Keep waste medicines out of our Lake Michigan source water by properly disposing of them. Safely dispose of unused and outdated prescription and over-the-counter medications at a Medicine Collection Day. Watch this space for information about future events. Milwaukee County residents have these options for disposing of household hazardous waste.
The Milwaukee Water Works is a national leader in providing high quality drinking water and monitoring water quality. Crystal clear Milwaukee water is available fresh and pure 24 hours a day.
Drink Locally, and enjoy the health benefits of clean and safe Milwaukee water. We have great confidence in the water we deliver to your home, school and business, and we'd like you to have the same confidence. Find detailed water quality information at our Water Quality section.
The U.S. Environmental Protection Agency (EPA) has endorsed Milwaukee's drinking water as among the highest quality in the nation. Milwaukee's decision to invest in ozone disinfection and continuous monitoring of process control parameters and water quality characteristics using online instrumentation has paid off for consumers who rely on a low-cost supply of safe drinking water. Read more about it.
The Milwaukee Water Works offers wet industry, water technology business and research an abundant, reliable supply of high quality water at a low price. Learn more about the benefits of Milwaukee water to your business.