Milwaukee County Department on Aging specialized transportation program
offers advanced-scheduled, door-to-door transportation to eligible older adults to medical appointments, for shopping, to the Senior Meal Program/Senior Centers or to nursing homes to visit loved ones.
Eligibility
- Milwaukee County Resident
- Age 60 or older
- Able to walk but unable to drive
- Difficulty in using public transit
- Not currently eligible for Transit Plus, Milwaukee County's para transit service for persons with disabilities
- Need specialized transportation, as determined by the Milwaukee County Department on Aging (a Transportation I.D. Card will be issued to you)
How to apply
To apply for a transportation I.D. Card or to obtain additional information about this program or any other services for older adults, please call the Aging Resource Center of Milwaukee County at (414)-289-6874 from 7 a.m. to 6 p.m., Monday through Friday
Ride Information
Rides are provided within Milwaukee County, Monday through Friday generally from 8 a.m. to 5 p.m., excluding major holidays. Please present your Transportation I.D. Card when boarding the vehicle.
Rides must be reserved 3 to 5 days in advance for individual rides; 1 to 3 days in advance for group rides. (A group is defined as persons picked up from the same location, or the same general area and transported to a common site, usually a grocery store or Senior Meal Program site/Senior Center.)
Drivers assist passengers in boarding and leaving vehicles, aid in fastening seatbelts, escort passengers door-to-door, and carry shopping bags.
How to Schedule a Ride
To schedule a ride for one of these purposes, call TRANSIT EXPRESS, Inc. at (414) 264-7433. A brief recorded message will be heard. Press "4" during the message to reach the operator who will assist you in scheduling your ride. If you have a rotary phone, stay on the line; someone will assist you after the recorded message ends.
To schedule a ride to United Community Center's Adult Day Center, Senior Meal Program, or Senior Center, call United Community Center at (414) 384-2301.
Cost
A co-payment of $3.00 is required each way for rides to medical appointments.
Contributions are accepted for other rides. Tipping is unnecessary.
If you have a Medical Assistance (Title 19) card and your physician approves the ride, Medical Assistance (Title 19) may cover the cost of your medical trips.
If you are enrolled in a Medicaid HMO call your provider to arrange for medical trips.
To apply for a transportation I.D. card or to obtain additional information on this program or any other services for older adults, please call the Aging Resource Center of Milwaukee County at (414) 289-6874 from 7 a.m. to 6 p.m., Monday through Friday.